Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the skin expert's day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. 

Cancellations within 24 hours of your scheduled appointment will be subject to a no-show fee of 50% of the total service value.

Cancellations within 2 hours of your scheduled appointment will be subject to a fee of 100% of the total service value.